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faq - twelve pine restaurant-deli and gourmet marketplace
twelve pine home restaurant and gourmet marketplace what's new at twelve pine catering to go at twelve pine holidays - special occasions gifts, flowers, chocolates, sweets bakery shop wine shop faq - frequently asked questions about twelve pine contact twelve pine  
faq - shopping at twelve pine gourmet marketplace and restaurant

Shopping at Twelve Pine

Catering to Go, Holidays & Special Occasions, Special Orders, and Employment Questions and Answers

Twelve Pine staff have compiled the following list of frequently asked questions to help you. Click on the question to find the answer. If you do not see the answer here, call 603-924-6140 (Toll Free: 877-412-PINE), or submit the question on our contact Twelve Pine form.


What are your holiday hours?

How much in advance do I need to place a special order for catering?

Can you deliver a custom cake, flowers, chocolates or gift baskets?

How much notice do you need to ship a gift basket?

Can you make any kind of cake?

Do you cater weddings?

Do you have jobs available now?


What are your holiday hours?

Holiday Hours

New Year's Day

Closed

Easter

11 AM to 3 PM

Memorial Day

9 AM to 4 PM

July Fourth

9 AM to 4 PM

Labor Day

9 AM to 4 PM

Columbus Day

9 AM to 6 PM

Thanksgiving

Closed

Christmas Eve

9 AM to 4 PM

Christmas

Closed

How much in advance do I need to place a special order for catering?

The advance notice required depends upon the request. Breakfast and lunch catering requests require a 24 hour notice. For appetizers, hors d'oeuvres and entrees, we need at least 72 hours notice.

Can you deliver a custom cake, flowers, chocolates or gift baskets?

There is a $75.00 minimum order for delivery during normal business hours. The actual delivery fee will be determined based upon the location. Large catered events will require special arrangements.

How much notice do you need to ship a gift basket?

We prefer twenty-four hours notice to prepare gift baskets for shipment by us.

Can you make any kind of cake?

We can make any cake you desire.

Do you cater weddings?

Yes, we cater weddings. Whatever the occasion, Twelve Pine can provide the flowers, the food, chocolates for table favors, wine and other beverages. Regrettably we are currently not able to staff events or provide set-up and breakdown services.

Do you have jobs available now?

Check for our current jobs on our What's New page. If you are interested in contacting us for future positions, you may review the positions with brief descriptions below. You can apply in person, via email, fax (603-924-4495) or mail your resume to Twelve Pine, Depot Square, Peterborough, NH 03458. No telephone calls please.

To be a part of the team that has made Twelve Pine a "Readers Choice" and "Editors Pick" of numerous restaurant guides and regional publications you need to thrive in a fast-paced environment and be energetic, responsible, dedicated and, above all, customer service oriented

  • Deli Counter Customer Service Staff:

    The centerpiece of Twelve Pine is the Chefs' Deli case. The deli staff is primarily responsible for customer service of salads, soups, entrees, sandwiches and desserts. They are actively involved with the culinary team assisting in the merchandising of the Chefs' deli case, the pastry case, and the preparation of salad and sandwich ingredients.

  • Culinary Staff

    These staff members provide the prepared foods, salads, soups, desserts and baked goods for the marketplace. All catering coordination is also handled by the culinary staff, as they are also responsible for ordering produce, meats, and fresh seafood.

  • Cashier - Retail Merchandiser

    The reception area is the hub of the marketplace, providing customers with directions, information and handling the majority of payment transactions for daily business as well as catering orders. In addition to directing all telephone inquiries, the staff is responsible for inventory, restocking and merchandising of artisan breads, specialty baked goods, cold beverage coolers, chocolates and various retail displays.

  • Coffee Bar Attendant

    Multi-tasking in a fast-paced environment, a Coffee Bar Attendant prepares fresh roasted coffees, cappuccinos, lattes, smoothies, mulled cider and various other specialties while also handling payment transactions for daily business. Coffee Bar Attendants grind fresh roasted coffee beans and brew a selection of coffees throughout the day while maintaining a well-stocked pastry and baked goods selection to compliment the beverage service. In addition to other responsibilities, Coffee Bar Attendants are cross-trained as both Deli Counter Customer Servers as well as Cashier - Retail Merchandisers.